PRIVACY POLICY

Privacy Policy

Privacy Policy

Hey there! At FM Embroidery, my little passion project (I'm Firoz, by the way!), we truly value your privacy and are committed to keeping your personal information safe. Think of it like this - you're trusting us with your details, and we take that trust seriously, just like we take pride in every stitch we make on our clothes.

This Privacy Policy explains how we handle your information when you visit our website, firozclothings.shop. We've tried to make it as clear as possible, but if anything is unclear, just reach out! We're always happy to chat.

What Information We Collect and Why

When you browse our site or place an order, we collect some information to make your shopping experience smoother and more personalized. Here's the lowdown:

• Your Basic Info: We'll ask for things like your name, shipping address, email address (help@firozclothings.shop), phone number (+919557659086), and maybe even your birthday (so we can send you a little something special!). This helps us get your orders to you, keep you updated, and maybe even send you tailored recommendations. We only collect information that is willingly provided by you.

• How You Use Our Site: Our website automatically notes down things like your IP address, what browser you're using, and which pages you visit. Don't worry, it's just so we can see what's popular and make our site even better!

• Payment Details: When you buy something (yay!), we need your payment info. But here's the thing - we don't store your sensitive card details. That's handled securely by our payment partners (like Razorpay or PayU), who are experts in this area. You can check out their privacy policies to see how they handle your information.

• Social Media (If You Connect): If you link your social media accounts (like Facebook or Instagram) to our site, we might see some of your public profile info. This helps us understand our community better!

• Your Device Info: If you're shopping from your phone, we might collect info about your device model and location. This helps us optimize the site for mobile users.

How We Use Your Information

We use your information to:

• Keep Your Account Running: Create and manage your account so you can easily place and track orders.

• Get Your Orders to You: Process your purchases, send confirmations, and ship your lovely new clothes to you!

• Keep You in the Loop: Send you updates about your order, our services, and any cool new promotions we think you'll love.

• Make Our Site Better: We look at how people use our site to see what's working and what needs improvement.

• Spot and Stop Fraud: We use your info to keep things secure and prevent any naughty business.

• Personalize Your Experience: We might use your info to show you products and offers we think you'll be interested in.

• Follow the Law: Sometimes, we have to use your info to comply with legal requirements.

Sharing Your Information

We don't sell your information. That's not our style. But sometimes, we need to share it to make things work smoothly:

• With Our Partners: We might share your info with companies that help us with things like shipping, payments, and marketing. They're bound by strict agreements to keep your info safe, too.

• If the Law Requires It: We may have to disclose your information if required by law or to protect our rights or the safety of others.

• If We Sell the Business (Unlikely!): If FM Embroidery is ever sold (though I can't imagine that happening!), your info might be transferred to the new owner so they can continue serving you.

Keeping Your Information Safe

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no website is entirely secure, so please be careful when sharing personal information online.

Your Choices

You have choices about your information:

• Update Your Info: You can always update your account details on our website.

• Unsubscribe from Emails: If you don't want to receive our promotional emails anymore, just click the "unsubscribe" link at the bottom of any email.

• Cookies: You can control cookies through your browser settings.

Contact Us

Got questions or concerns about your privacy? Just reach out! You can call us at +919557659086, email us at help@firozclothings.shop, or visit us at our workshop (we love visitors!):

Building No./Flat No.: 3280 Name Of Premises/Building: FAKHRUDDIN ALI AHMAD NAGAR HARI MASJID KE SAMNE CITY- MEERUT PINCODE -250002 UTTAR PRADESH

Changes to This Policy

We might update this Privacy Policy from time to time. We'll post any changes on our website, so check back occasionally!

Thanks for being a part of the FM Embroidery family!